Privacy Policy

Last updated:

1. Introduction

At PocketPal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal productivity and wellness platform.

By using PocketPal, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Account information (email address, username, password)
  • Profile information (name, preferences, settings)
  • Content you create (journal entries, notes, health data, goals)
  • Communications with us (support requests, feedback)

2.2 Usage Information

We automatically collect certain information about your use of the Service:

  • Log data (IP address, browser type, access times, pages viewed)
  • Device information (device type, operating system, unique device identifiers)
  • Usage patterns (features used, time spent, interactions)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Develop new features and functionality

4. Data Security and Encryption

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for all data in transit
  • At-rest encryption for all stored data
  • Secure authentication using industry best practices
  • Regular security audits and vulnerability assessments
  • Access controls to limit employee access to user data
  • Data backup and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent - We will ask for your explicit permission before sharing your data
  • Service providers - We may use trusted third-party services to help operate our platform (e.g., cloud hosting, analytics)
  • Legal requirements - We may disclose information if required by law or to protect our rights and safety
  • Business transfers - In the event of a merger, acquisition, or sale of assets

6. Your Data Rights

You have the following rights regarding your personal information:

  • Access - Request a copy of your personal data
  • Correction - Update or correct inaccurate information
  • Deletion - Request deletion of your personal data
  • Portability - Export your data in a machine-readable format
  • Restriction - Limit how we process your data
  • Objection - Object to certain types of processing

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will:

  • Immediately remove your personal data from active systems
  • Securely delete your data within 30 days
  • Retain minimal information for legal compliance if required

8. Cookies and Tracking

We use essential cookies to provide basic functionality and security features. We do not use tracking cookies, advertising cookies, or any form of user behavior tracking for marketing purposes.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

PocketPal is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@pocketpal.cloud

Data Protection Officer: dpo@pocketpal.cloud

14. Your Privacy Matters

At PocketPal, we believe that privacy is a fundamental human right. We are committed to:

  • Being transparent about how we handle your data
  • Giving you control over your personal information
  • Protecting your data with the highest security standards
  • Never selling or monetizing your personal information
  • Building trust through responsible data practices